| Fees for me, the seller |
$0 for you. The buyer pays a 4% service fee, 50¢ minimum, added at checkout. [1] |
Typically none. Zelle says there are “typically no fees for consumers to send or receive money” and recommends confirming with your bank. [2] |
| Can the buyer fake the payment |
No. The card payment is captured at checkout and the order shows as Paid in your app before you hand anything over. There is no screenshot to trust and nothing to check on the buyer’s phone. |
The payment itself cannot be faked, but the proof can. Zelle sends nothing you can rely on from the buyer’s side. Only your own bank app showing the deposit counts. Zelle’s own guidance is “Beware of Payment Scams.” [3] |
| Can the buyer reverse it later |
Rarely, and never silently. The buyer can open a dispute with Nilfpay, and card disputes exist on top. Your pickup code or your delivery tracking is your evidence. If a card dispute is lost after the handover, you carry it. |
Not by the buyer once you have it. “You can only cancel a payment if the recipient hasn’t yet enrolled with Zelle®.” After that the money is in your bank account and “cannot be canceled.” Whether a payer’s bank can later pull back a payment made from a compromised account depends on the bank. [4] |
| Do I have to share my phone number or bank details |
No. The buyer sees your shop page, its name, your link or QR code, and any social links you choose to add. Never your phone number, email or bank details. |
Yes. The buyer pays to the email address or US mobile number you enrolled with Zelle, so they get one of the two. [5] |
| Do I get the money instantly |
The order shows as Paid the moment the buyer pays. Payouts go out daily and land in your US bank account the next business day, or you pick the money up in cash at Western Union or MoneyGram. |
Yes. “In most cases, the money is typically available in minutes” between enrolled users, straight into your bank account. [4] |
| Works for in-person sales |
Yes. The buyer scans your QR code or opens your link and pays on their phone. They read you a 4-digit pickup code and you hand over. |
Yes. Have the buyer send it while you watch, then check your own banking app before the handover. |
| Works for shipped items |
Yes. You set a flat delivery fee, then mark the order shipped with the carrier and tracking number. Tracking that shows delivery to the buyer’s address counts as delivered. Without it, an item-not-received dispute goes to the buyer. |
It works as a transfer, but Zelle is built for people who know each other: “a great way to pay friends, family, your co-workers and others you trust.” We found no purchase protection program on Zelle’s pages. [3] |
| What happens if the buyer disputes |
The buyer opens it in Nilfpay. A person reviews the order, the pickup code or the tracking, and the messages, then decides. The buyer can also dispute with their card issuer. |
There is no Zelle process between a buyer and a seller. Zelle’s help center points people to their bank, and its reimbursement language covers “qualifying imposter scams,” which is about the payer, not a seller who shipped and was not paid. [6] |
| Who it is best for |
Sales to strangers where you want the money confirmed before the handover, custom orders you want paid before you start, and anything you ship. |
In-person sales where you can watch the money land in your own bank app before handing over, and payments between people who already know each other. |